Zyvengear — Shipping Policy

Last Updated: September 20, 2026

Thank you for shopping with Zyvengear, operated by Zyvengear LTD. This Shipping Policy explains our delivery times, order processing, tracking, and other important shipping information. Shopify recommends clearly communicating delivery estimates, processing information, tracking, duties, and potential delays to customers.

Shipping & Delivery Time

Our estimated shipping and delivery timeframe is 12–15 business days.

Business days exclude weekends and public holidays. Delivery times are estimates and may occasionally be affected by carrier delays, customs processing, severe weather, high order volumes, or other circumstances outside our reasonable control.

Order Processing

After an order is successfully placed, it will be prepared for fulfillment and shipment. Once your order has been dispatched, available tracking information will be provided to the email address used during checkout.

Please make sure your email address and shipping information are correct when placing your order.

Order Tracking

When tracking is available, customers will receive a shipping confirmation containing their tracking information.

Please allow some time after receiving your tracking number for the carrier's tracking system to update.

If you have questions regarding your shipment or tracking information, contact us at Zyvengear@gmail.com and include your order number.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate delivery address.

If you notice an error after placing your order, contact us at Zyvengear@gmail.com as soon as possible. We will attempt to correct the information before shipment, but address changes cannot be guaranteed once an order has entered fulfillment or has already been dispatched.

Additional shipping charges may apply if an order must be resent because an incorrect or incomplete address was provided at checkout.

Delayed or Lost Packages

Occasional shipping delays can occur.

If your package is significantly delayed or appears to be lost in transit, please contact Zyvengear@gmail.com with your order number and tracking information so that we can review the shipment.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible at Zyvengear@gmail.com.

Please provide your order number and clear photographs of the damaged product and packaging so that we can review the issue.

International Orders, Customs & Duties

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

Where these charges are not collected during checkout, they may be the responsibility of the recipient. Customs processing may also occasionally extend the estimated delivery timeframe.

Delivery Confirmation

If tracking indicates that your package has been delivered but you cannot locate it, please check around the delivery location and with household members, neighbors, reception areas, or other safe locations where the carrier may have left the package.

If you still cannot locate your order, please contact the shipping carrier and Zyvengear for further assistance.

Contact Us

For questions regarding shipping, tracking, or delivery:

Store: Zyvengear
Company: Zyvengear LTD
Email: Zyvengear@gmail.com