Zyvengear — Return & Refund Policy

Last Updated: September 20, 2026

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Return Eligibility

To be eligible for a return, your item must be in the same condition that you received it, unused, uninstalled, and in its original packaging. You’ll also need the receipt or proof of purchase.

For products such as stickers, decals, and adhesive products, items that have already been applied, installed, used, altered, cut, or damaged after delivery are generally not eligible for return unless the product arrived defective, damaged, or incorrect.

How to Start a Return

To start a return, contact us at Zyvengear@gmail.com.

If your return is accepted, we’ll provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Please include your order number and the email address used to place the order when contacting us.

Return Shipping & Restocking Fee

The buyer is responsible for the cost of tracked return postage.

Accepted returns are also subject to a 20% restocking fee, except where prohibited by applicable law or where the return is due to an incorrect, damaged, or defective product supplied by us.

We strongly recommend using a tracked shipping service when returning an item.

Damages & Issues

Please inspect your order when you receive it.

If your item is defective, damaged, or you receive the wrong product, contact us as soon as possible at Zyvengear@gmail.com so we can evaluate the issue and make it right.

Please include your order number and clear photographs or videos showing the problem.

Exchanges

The fastest way to get a different product is to return the item you currently have. Once the return has been accepted, you can place a separate order for the new item.

Refunds

We will notify you once we have received and inspected your return and let you know whether your refund has been approved.

If approved, the applicable refund amount will be automatically returned to your original payment method, subject to any applicable restocking fee.

Please remember that your bank or credit card provider may require additional time to process and post the refund after it has been issued.

Cancellations

Due to the way our orders enter processing and fulfillment, order cancellations are currently unavailable once an order has been placed.

Please carefully review your products, quantities, shipping address, and other order information before completing checkout.

This cancellation provision does not affect any cancellation or consumer rights that may apply under applicable law.

Questions About Returns

For any questions regarding returns, refunds, damaged products, or exchanges, contact:

Store: Zyvengear
Company: Zyvengear LTD
Email: Zyvengear@gmail.com